Well, as someone once said in the 1980s, ‘it’s the final countdown;’ we are very close to welcoming you all back to Zeitgeist again. We cannot wait to see you and are all looking forward to making you all feel fabulous again!
This will be our last blog before we open and we just wanted to remind you of the new procedures that we have put into place, to keep you, our lovely clients and ourselves as safe as possible.
Firstly, if you feel at all unwell, please contact us to cancel your appointment and we will rearrange it for you. We will also act accordingly and if we feel we will be unable to cut or colour your hair as we too are not well, we will call you to rearrange your appointment. Please don’t be concerned that you may have to cancel at late notice, we would prefer this rather than having anyone in the salon who isn’t feeling 100%. In light of this, although it isn’t mandatory, we will be checking our temperatures as an extra precaution before we come into work.
Please only arrive at the salon at the time of your appointment and don’t bring anyone else with you to wait. We want to minimise the amount of people in the salon at any one time and feel that this is the best way to do it. If we are running late at all (please be patient in the early weeks as this may be the case as we get used to our new routine), we will give you a quick call to advise you all this. So, could you also ensure you have your mobile switched on and with you when you are due to come and see us.
The gowns will be ready and waiting for you at the bottom of the stairs on arrival, so please take one and pop it on when you come in. Please also bring a bag with you, so you can keep all your belongings with you (including your coat). The government has advised that we will be unable to provide you with a drink or a magazine, so make sure you have a drink with you and that book you have been meaning to read! You will also be required to take any drink or food containers home with you, so a bag would also be handy to put those in.
Once you are wearing your gown, please could you wash your hands either at the backwash or upstairs in the bathroom. Alternatively, we have hand sanitiser available for your use on the front desk. We will be regularly washing our hands between clients, cleaning the salon chairs, gowns and towels and our equipment.
The time where we will have the most face-to-face contact with you will be at the backwash. So if you prefer it, you could arrive with freshly washed hair, and we can spray it down or alternatively we have visors you can hold in front of your face if you would prefer us to wash it for you. The backwash and the visors will be cleaned thoroughly after each client.
Whilst you are in the chair; the stylists, colourists and receptionists will be wearing visors as per government guidelines. I think it will be only a matter of time before Kaye’s has diamantes on it (always one for glamour!). If you too would like to wear a mask, we would be more than happy for you to do so.
Wherever possible we will keep the doors and windows open to help with the circulation of air, so it may be worth wearing an extra layer, when you come in! At some point during your service with us and whilst you are still in the chair, one of our receptionists will ask if you would like to make another appointment or if you need any products. Your stylist or colourist will take your payment and the card machine will be wiped down after every transaction.
Because there is still a need for us to social distance from one another, we will for the time being, not be able to make appointments at the front desk. So please can you either book online at www.zeitgeisthair.com, call 01422 844974 or email www.zeitgeisthair11.com. If you would like to buy a product from us, we would appreciate it if you could call us and we will organise a time for pick up and will ensure your products will be ready and waiting for you.
We hope you find these measures reassuring, we want your experience at Zeitgeist Hair to be as fabulous as it always has been and we CANNOT wait to see you!
Debbie and the Zeitgeist Team